Shipping policy
Last updated: 25 October 2026
Where we ship
We currently ship to addresses in the United Kingdom only.
Dispatch
Orders paid for before 2pm on a working day are normally dispatched within 1–2 working days. Pre-order items are dispatched as soon as they arrive from the distributor; the expected date is shown on the product page.
Delivery
All orders are sent with Royal Mail. The options and prices for your order are shown at checkout before you pay:
- Royal Mail Tracked 48 – usually delivered within 2–3 working days.
- Royal Mail Tracked 24 – usually delivered the next working day.
- Royal Mail Special Delivery Guaranteed by 1pm – guaranteed next working day, signed for and insured up to £750 (orders up to 2kg).
Delivery charges are based on the total weight of your order. Tracking details are emailed to you when your order is dispatched.
High-value cards
Graded and single cards priced at £250 or more are sent by Royal Mail Special Delivery Guaranteed by 1pm only, signed for and insured to the value of the order (up to £2,500). Special Delivery is the only option shown at checkout for these items.
Items priced over £1,000 are sold by enquiry rather than online checkout. Use the enquiry form on the product page and we will agree payment and either a fully insured courier delivery or an in-person handover with you.
Packaging
Sealed products are packed with protective padding and boxed to protect the factory seal and outer packaging in transit. We record the condition and seals of trading card orders before dispatch.
Lost or damaged parcels
If your parcel has not arrived within 5 working days of dispatch, or arrives damaged, email support@emporuk.com with your order number. Please keep all packaging if an item arrives damaged, as Royal Mail may need it for a claim.
Order checks
To protect our customers and stock, we may verify orders before dispatch and may cancel and fully refund orders that breach purchase limits or appear fraudulent, including multiple orders placed to get round per-customer limits.